08 April 2019 - At the second Digital Summit of the Western Balkans, held last week in Belgrade, the Municipality of Herceg Novi was presented by the Vice-President Danijela Đurović. She took active participation at the panel Digitization as a driver of local socio-economic development.
"Local governments play a key role in the digitization of services because they can make their complete availability and the easiest use for every member of the society," Đurović pointed out.
In this regard, the presentation by Vice President Đurović at the Digital Summit of the Western Balkans focused on examples from real life, precisely the concrete ways in which the Municipality of Herceg Novi used digital development for the modernization of the work of the public administration.
One of these services is "System 48", which allows citizens to apply, send a request or inquiry to the local government by invitation, message, email or through the website. In addition to the existing Civic Bureau, a branch office was opened on the Riviera, which is connected to the central system. The tourist organization has introduced with electronic cards that connect the offer of the city, provide discounts for tourists and easier information with QR code. The town is also constantly working on the best coverage of the city with free internet. Another example that Đurović referred to is the "Find & Park" concept, which plans to implement the Parking Service.
"As one might feel, the focus of introducing such services is "bringing local government closer, better communication, easier aging of rights and fulfilling obligations"," Đurović said.
In addition to Đurović, Darko Mrvaljević and Boran Ivanoski from NALAS (Network of Associations of Local Authorities of South-East Europe) spoke on the panel on digitization as a driver for the development of local communities.
The Digital Summit, which brought together about 3,000 participants from 30 economies of the Western Balkans, Europe and the world, was opened by Serbian Prime Minister Ana Brnabić, European Commissioner for Digital Economy and Society Marija Gabriel and the Secretary-General of the International Telecommunications Union Houlin Gao.
The Digital Summit was initiated by the Multi-annual Action Plan for Regional Economic Cooperation within the framework of the Berlin Process, an initiative aimed at improving regional cooperation, and the first such meeting took place last year in Skopje.